Winter services operations play an important role in ensuring that highway networks are safe and available during adverse weather conditions.
In a period where highway authorities have less money to spend, but public expectation of the services they are responsible for remains high, it is necessary to ensure that
any activity associated with winter is carefully managed.
The main purpose of this handbook is to provide a quick and easy reference guide to help anyone involved in winter service operations to fully appreciate the range of issues
they need to be aware of and to offer guidance from several areas of the highways industry in delivering the most appropriate response.
The narrative of this handbook is taken from the IHE’s Professional Certificate for Winter Services Decision Makers and Managers which is recognised in codes of practice as
the benchmark qualification in this area.